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Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this dryer.
OCCURRENCE POSSIBLE CAUSE SOLUTION
Dryer does not start. Electrical power cord is not securely plugged in or plug
may be loose.
Make sure the plug fits tightly in wall outlet.
House fuse blown or circuit breaker tripped. Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded and the dryer is on a
separate circuit.
Thermal limiter tripped. Call authorized service person for replacement.
Dryer runs but won’t
heat.
There are 2 house fuses in the dryer circuit. If 1 of the 2
fuses is blown, the drum may turn but the heater will not
operate. (electric models)
Replace fuse.
Gas supply valve is not open (gas models). Check to make sure supply valve is open. See INSTALLATION IN-
STRUCTIONS for procedure.
Dryer does not have enough air supply to support the
burner flame (gas models).
See INSTALLATION INSTRUCTIONS.
LP gas supply tank is empty or there has been a utility
interruption of natural gas (gas models).
Refill or replace tank.
Dryer should heat when utility service is restored.
Drying cycle takes too
long, outside of the
dryer feels too hot or
smells hot.
Lint filter is clogged with lint. Make sure all lint has been removed from the dryer lint filter before
starting each cycle.
Exhaust duct requirements have not been met. Exhaust duct must be at least 4 inches in diameter and made of rigid
or semi-rigid metal.
When in place, the duct must have no more than two 90° bends and
must not exceed length listed in INSTALLATION INSTRUCTIONS.
Electric dryer is connected to a 208 volt circuit. Drying time will be 20% longer than drying on a 240 volt circuit.
Drying procedures have not been followed. See “Operating Instructions.”
Outside exhaust hood or exhaust duct may be clogged
or restricted.
Clean out any obstruction.
High humidity. Use a dehumidifier near the dryer.
Excessive wrinkling. Dryer is overloaded. Do not overload. See “Operating Instructions.”
Items left in dryer too long. Remove items as soon as cycle ends.
Insufficient sorting of items. See “Operating Instructions.”
Drying temperature too high. Follow fabric care label instructions.
Scratching or chipping of
the drum finish.
Foreign objects such as coins, pins, clips or buttons are
inside the dryer.*
Always remove foreign objects from pockets before laundering.
Remove objects from drum and restart dryer.
Permanently attached items such as belt buckles, zippers
and fasteners may be hitting the inside of the drum.*
It may be necessary to sew a scrap of material securely around orna-
ments before drying to prevent scratching and damage to the dryer.
*Drum damage caused by foreign objects or permanently attached items is not covered by the warranty.