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SOLUTIONS TO COMMON PROBLEMS
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES
Residue stains /
buildup, mold or
mildew stains in
gasket
Moisture in the washer.•
Use of non-HE detergent.•
Overdosing detergent.•
Overloading wash drum.•
Leaving a wet load set in •
washer.
Cold water washes which •
may not completely dissolve
and remove detergents.
Perform SYSTEM CLEAN •
cycle
Scrub gasket with Comet™ •
Spray Gel Mildew Stain
Remover using brush to
remove stains.
Use only HE (high effi ciency •
detergent) along with rec-
ommended dosage.
Remove wash load immedi-•
ately upon cycle completion.
Run dehumidifi er in laundry •
room.
Avoid overfi lling detergent •
and fabric softener compart-
ments of dispenser.
Dry the inside of washer •
and gasket after every run.
Residue stains
/ buildup, mold
or mildew stains
in dispenser
drawer
Moisture in the washer.•
Use of non-HE detergent.•
Overdosing detergent.•
Remove dispenser drawer •
and wipe dispenser and
inserts with combination of
¾ cup liquid chlorine bleach
and one gallon hot water.
Rinse well, and repeat if
necessary. Return drawer to
location. NOTE: Wear rub-
ber of latex gloves. Protect
fl oor and clothing from
bleach damage.
Use only HE (high effi ciency •
detergent) along with rec-
ommended dosage.
Avoid overfi lling detergent •
and fabric softener compart-
ments of dispenser.
Water in fold of
fl exible gasket
Result of washing and part •
of normal operation.
At the end of each wash, •
dry inside of gasket fold
with clean dry towel all
around gasket.
Odor Moisture in the washer.•
Use of non-HE detergent.•
Overdosing detergent.•
Leaving a wet load remain •
in washer.
Cold water washes which •
may not completely dissolve
and remove detergents.
Perform SYSTEM CLEAN •
cycle.
At the end of each wash, •
dry inside of gasket fold
with clean, dry towel all
around gasket.
Use only HE (high effi ciency •
detergent) along with rec-
ommended dosage.
Remove wash load immedi-•
ately upon cycle completion.
Pour one cup liquid chlorine •
bleach in standpipe; let
remain a day and fl ush with
water.
Leave door and dispenser •
drawer open for a few
hours after use or whenever
washer is not in use.
Common Washing Problems, continued