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Avoid Service Checklist, continued
OCCURRENCE POSSIBLE CAUSE SOLUTION
OPERATING
Washer does not start. Washer lid is open.
Close washer lid. The washer will not fi ll with water, agitate or spin
when the lid is open, and will only start to do so if the lid is closed.
Electrical power cord may not be plugged in or
connection may be loose.
Make sure plug fi ts tightly in wall outlet.
House fuse blown, circuit breaker tripped, or a
power outage has occurred.
Reset circuit breaker or replace fuse. Do not increase fuse capac-
ity. If problem is a circuit overload, have it corrected by a qualifi ed
electrician. If problem is a power outage, call local electric company.
Water supply faucets are not turned on. Turn on water supply faucets.
Cycle selector is not in correct position. Move indicator clockwise slightly. Pull out knob.
Motor is overheated. Washer motor will stop if it
becomes overheated.
It will automatically restart after a cool down period of up to 30
minutes (if washer has not been manually turned off).
Washer won’t spin. Lid is not completely closed.
Close washer lid. The washer will not fi ll with water, agitate or spin
when the lid is open, and will only start to do so if the lid is closed.
Residue left in drum. Heavily soiled items.
Wipe drum with a nonabrasive household cleanser, then rinse.
Shake or brush excess dirt and sand from items before washing
WATER
Wash load too wet after
spin.
Washer is overloaded. Do not overload washer. See Washing Procedures.
Load is out of balance. Rearrange load to allow proper spinning.
Drain hose is kinked. Straighten drain hose.
Water does not enter
washer or it enters slowly.
Washer lid is open.
Close washer lid. The washer will not fi ll with water, agitate or spin
when the lid is open, and will only start to do so if the lid is closed.
Water supply is not adequate in area. Check another faucet in the house. Wait until water supply and
pressure increase.
Water supply faucets are not completely open. Fully open hot and cold faucets.
Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid running
water elsewhere while washer is fi lling.
Water inlet hoses are kinked. Straighten hoses.
Water level does not
cover load.
Improper water level selection (for models with
water level/load size control).
Select higher water level/load size.
Washer is overloaded. Do not overload washer. Dry load level should not be higher
than top of agitator vanes.
Warm or hot water is not
hot enough.
Hot water heater is set too low or is a distance
from washer.
Measure hot water temperature at nearby faucet with candy or
meat thermometer. Water temperature should be at least 120°F
(50°C). Adjust water heater as necessary.
Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during washer use.
There may not be enough hot water available for proper clean-
ing. If problem persists, your hot water system may be unable to
support more than 1 use at a time.
Water in washer does not
drain or drains slowly.
Drain hose is kinked or clogged. Clean and straighten the drain hose.
Water leaks. Loose fi ll hose connection at faucet or washer. Check and tighten hose connections. Install rubber sealing wash-
ers provided.
House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Incorrect wash and rinse
temperatures.
Hot and cold water hoses are connected to wrong
supply faucets.
Connect hot water hose to hot water faucet and cold water
hose to cold water faucet.
Water is entering washer
but tub does not fi ll.
Drain hose standpipe is incorrect height. Standpipe must be a minimum of 33” (83.82 cm) high to pre-
vent siphoning. See INSTALLATION INSTRUCTIONS.
Water is present in tub after
wash cycle is complete.
Lid lock malfunction. Do not bypass lid lock. Call your authorized servicer.
The drain and spin cycles
did not occur.
Lid lock malfunction. Do not bypass lid lock. Call your authorized servicer.