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BEFORE YOU CALL FOR SERVICE
User warnings
Your washer is capable of diagnosing a number of its own problems. It will sound a
continuous series of beeps and display a code when it has a problem that you can
correct yourself. All control panel lights will turn off and the code will be displayed to
inform you what the problem is. To stop the beeps, press any button on the control
panel. Do not try to continue washing once you stop the noise. You must address the
problem the washer is alerting you to.
Check this chart before you call for service.
PROBLEM DISPLAYED AS WHAT TO DO
Water is not
getting to the
machine.
Check the taps have been turned on.
If there is no hot water connection the machine will
heat the water itself, but there must be a cold water
connection to the cold valve.
Check the hose connections. If the cold water
supply is connected to the hot valve and there is no
connection to the cold valve the machine will not fill.
Check the inlet hose filters are not blocked, the hoses
are not kinked and are attached correctly.
Check that the drain hose is not too low or pushed
into the standpipe too far. This will cause the water to
siphon out of the machine.
Check the cold water temperature does not exceed
the 35°C temperature requirement.
Check the water flow rate. It maybe too low.
Wash load
is out of
balance.
Touch to try the spin again.
If the out of balance persists, pause the cycle,
manually redistribute the load and touch
to spin
again. If necessary, stop the cycle, select ‘Spin’ and
touch .
If the problem persists, check the machine is correctly
levelled.
Too many
suds.
Machine will stop and flash for 10minutes
while waiting for suds to dissipate. The machine
will not beep during this time. After 10 minutes the
machine will automatically restart. At any point during
that 10 minutes you can touch to restart the
machine, but it is recommended that the machine be
left to restart automatically.
Check you are using a suitable detergent.
Check you are not overdosing the detergent.
Check the standpipe height for the drain does not
exceed 1200mm.