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14
TROUBLESHOOTING
Before calling for technical assistance, check that the operations described below have been carried out
correctly. This will save both time and money.
The machine wont start.
♦ Make sure the door is closed securely and nothing is caught between the door and the door opening.
♦ Make sure you pressed the ON/OFF button.
♦ Make sure the ON/OFF indicator light is on.
♦ If the ON/OFF light is flashing, turn the Program knob to the stop position (where the line on the knob
aligns with the dot at the top of the dial) and wait for a tone. You should then be able to start a new
program.
♦ Check that you set the program or time correctly.
♦ Check that the condenser tank is empty.
♦ Check that the electric plug is securely in the socket.
♦ Check the house breaker/fuses.
The machine takes too long to dry my laundry.
♦ Check that the lint filters on the door and in the door opening are free of lint.
♦ If you use dryer sheets, you may need to wash the lint filter with warm water and a soft brush to clean
any blocked holes.
♦ Be careful not to overload the dryer because the warm air needs sufficient room to circulate properly
and the clothes need room to tumble freely.
♦ The laundry should only be damp when it comes out of the washer. If it seems too wet, try using a faster
or longer spin cycle on the washer.
My clothes are coming out wrinkled.
♦ You should remove the clothes as soon as the dryer signals the end of the cycle.
♦ Dry heavy fabrics and light fabrics separately.
♦ Dry only permanent press items together.
♦ Dry in smaller loads.
♦ Use slower spin speeds on the washer.
♦ Use fabric softener in the rinse program.
♦ You may be using the wrong wash temperature. Try using a lower wash temperature, especially for
permanent press and delicate items.
The motor is running but the drum isnt turning.
♦ This usually means a belt is broken. Call a servicer.
If you think you have resolved the problem, try starting the machine again. If the problem persists, call for
technical assistance (see page 15).
BEFORE CALLING FOR SERVICE
Before calling for service or contacting AM Appliance Group regarding a warranty issue, be prepared to
explain:
1) The model number of the machine
2) The serial number of the machine (located on the inner door facing)
3) The specific problem