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Problem Possible cause/Solution
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait for some minutes until the door lock is released.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The machine vibrates is
noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted.
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the
machine does not spin:
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is redis-
tributed by reverse rotation of the drum. This may happen several
times before the unbalance disappears and normal spinning can re-
sume. If, after 10 minutes, the laundry is still not evenly distributed
in the drum, the machine will not spin. In this case, redistribute the
load manually and select the spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select
the spinning programme.
The machine makes an un-
usual noise:
The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor en-
sures a softer start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of the machine.
No water is visible in the
drum:
Machines based on modern technology operate very economically
using very little water without affecting performance.
The machine does not dry or
does not dry properly:
The drying time or the dryness degree has not been selected.
• Select the drying time or the dryness degree.
The water tap is not turned on E10 .
•Open the water tap.
The drain filter is clogged E20 .
• Clean the drain filter.
The machine is overloaded.
• Reduce the laundry load in the drum.
The selected drying programme, time or dryness degree was not
suitable for the laundry.
• Select the suitable drying programme, time or dryness degree for
the laundry.
If you are unable to identify or solve the prob-
lem, contact our service centre. Before tele-
phoning, make a note of the model, serial
number and purchase date of your machine:
the Service Centre will require this informa-
tion.
24 electrolux