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columns and margins electrolux 31
Malfunction Possible cause Solution
The machine does not
empty and/or does not spin:
● The drain hose is squashed
or kinked.
E20
● The drain pump is clogged.
E20
● The option or has
been selected.
● The option has been
selected.
● The laundry is not evenly
distributed in the drum.
● Check the drain hose
connection.
● Clean the drain pump.
● Select the programme
or .
● Select the programme
● Redistribute the laundry.
The door will not open: ● The programme is still
running.
● The door lock has not been
released.
● There is water in the drum.
● Wait the end of washing
cycle.
● Wait for the «Door» pilot
light has gone off.
● Select drain or spin
programme to empty out
the water.
No water is visible in the
drum
● Machines based on modern
technology operate very
economically using very little
water without affecting
performance.
There is water on the floor: ● Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
● Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.
● The drain hose is damaged.
● The cap on the emergency
emptying hose has not
been replaced after
cleaning the pump.
● Reduce the detergent
quantity or use another one.
● Check the water inlet hose
connection.
● Replace it with a new one.
● Put the cap back on the
emergency emptying hose
and place the latter back in
its seat.
132972120 EN.qxd 26/10/2007 11.28 Pagina 31