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24 electrolux
Malfunction Possible cause Solution
The machine does not empty
and/or does not spin:
● The drain hose is squashed
or kinked. (Red Start/
Pause pilot light flashes)
● The drain pump is clogged.
(Red Start/Pause pilot
light flashes)
● The option or has
been selected.
● The laundry is not evenly
distributed in the drum.
● Check the drain hose
connection.
● Clean the drain pump.
● Select the Drain or Spin
programmes
● Redistribute the laundry.
There is water on the floor: ● Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
● Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.
● The drain hose is damaged.
● Reduce the detergent
quantity or use another one.
● Check the water inlet hose
connection.
● Change it with a new one.
Unsatisfactory washing
results:
● Too little detergent or
unsuitable detergent has
been used.
● Stubborn stains have not
been treated prior to
washing.
● The correct temperature
was not selected.
● Excessive laundry load.
● Increase the detergent
quantity or use another one.
● Use commercial products to
treat the stubborn stains.
● Check if you have selected
the correct temperature.
● Introduce into the drum less
laundry.
The door will not open: ● The programme is still
running.
● The door lock has not been
released.
● There is water in the drum.
● Wait the end of washing
cycle.
● Wait about 2 minute.
● Select drain or spin
programme to empty out the
water.
126.2931.14…EWF12680-14680W.qxd 28/10/08 13:39 Página 24