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Solutions to Common Problems
Common Washing Problems, continued
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES
Wrinkling • Overloading the washer.
• Incorrect wash cycle for
wash load.
• Reduce load size.
• Rinse in cold water with liquid
fabric softener using the casual or
delicate cycle.
• Do not overload washer.
• Remove items from washer as
soon as cycle is completed.
• Use liquid fabric softener.
Yellow buildup
of body soil on
synthetic fabrics
• Agitation time too short.
• Wash water temperature
too low.
• Not enough detergent.
• Soak in detergent booster or prod-
uct containing enzymes.
• Wash in hottest water safe for
fabric using casual cycle.
• Increase detergent.
• Add bleach safe for fabric or treat
with color remover.
• Select correct wash cycle.
• Use correct amount of detergent.
• Wash synthetics frequently using
hot or warm water.
Yellow or brown
rust stains
• Iron or manganese in water
supply, water pipes, or
water heater.
• To restore discolored load of
whites, use rust remover safe for
fabric.
• Do not use chlorine bleach to re-
move rust stains. It may intensify
discoloration.
• Use nonprecipitating water soft-
ener.
• Before washing, run hot water for
a few minutes to clear lines.
• Drain water heater occasionally.
• For an ongoing problem, install
an iron filter in your water supply
system.
Residue stains /
buildup, mold or
mildew stains in
gasket
• Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.
• Overloading wash drum.
• Leaving a wet load set in
washer.
• Cold water washes which
may not completely dissolve
and remove detergents.
• Perform CLEAN WASHER cycle
• Scrub gasket with Comet™ Spray
Gel Mildew Stain Remover using
brush to remove stains.
• Use only HE (high efficiency de-
tergent) along with recommended
dosage.
• Remove wash load immediately
upon cycle completion.
• Run dehumidifier in laundry room.
• Avoid overfilling detergent and
fabric softener compartments of
dispenser.
• Dry the inside of washer and
gasket after every run.
Residue stains
/ buildup, mold
or mildew stains
in dispenser
drawer
• Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.
• Remove dispenser drawer and
wipe dispenser and inserts with
combination of ¾ cup liquid chlo-
rine bleach and one gallon hot
water. Rinse well, and repeat if
necessary. Return drawer to loca-
tion. NOTE: Wear rubber of latex
gloves. Protect floor and clothing
from bleach damage.
• Use only HE (high efficiency de-
tergent) along with recommended
dosage.
• Avoid overfilling detergent and
fabric softener compartments of
dispenser.
Water in fold of
flexible gasket
• Result of washing and part
of normal operation.
• At the end of each wash, dry
inside of gasket fold with clean
dry towel all around gasket.
Odor • Moisture in the washer.
• Use of non-HE detergent.
• Overdosing detergent.
• Leaving a wet load remain
in washer.
• Cold water washes which
may not completely dissolve
and remove detergents.
• Perform CLEAN WASHER cycle.
• At the end of each wash, dry
inside of gasket fold with clean,
dry towel all around gasket.
• Use only HE (high efficiency de-
tergent) along with recommended
dosage.
• Remove wash load immediately
upon cycle completion.
• Pour one cup liquid chlorine
bleach in standpipe; let remain a
day and flush with water.
• Leave door and dispenser drawer
open for a few hours after use or
whenever washer is not in use.