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What to do if...
Remedying small malfunctions
If during use of the appliance one of the following error codes is shown
in the multi-display:
– E10 (Problems with water inflow),
– E20 (Problems with water outflow),
– E40 (door open),
please have a look at the following table.
When the fault is remedied, press the button (START/PAUSE).
In the event of other errors (E and a number or letter): Switch the ap-
pliance off and then on again. Re-set the programme. Press the
button (START/PAUSE).
If the error appears again, please contact the Customer Care Depart-
ment, stating the error code.
Problem Possible cause Remedy
Washing machine is not
working.
Mains plug not plugged in
or fuse not working.
Connect the plug to a mains
socket. Check fuse.
Door not closed properly.
Close door - there should be
an audible click.
The button (START/
PAUSE) button was not
pressed for long enough.
Press the button
(START/PAUSE).
The door cannot be
closed.
Child safety device engaged.
Release the child safety de-
vice.
When a button is
pressed, Err appears in
the multi-display.
The selected function can-
not be combined with the
programme set.
Select another function.
E40 appears.
indicator (END)
flashes 4x, at the same
time an acoustic signal
sounds 4x.
The door is not closed prop-
erly.
Close the door properly. Re-
start the programme.
E10 appears.
indicator (END)
flashes 1x, at the same
time an acoustic signal
sounds 1x.
(Problems with water
inflow)
Tap turned off. Turn on the tap.
The filter in the threaded in-
let hose fitting is blocked.
Turn off the tap. Unscrew the
hose, take out the filter and
clean it.
Water tap is furred with
lime scale or is faulty.
Check the tap and have it re-
paired, if necessary.