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What to do if…
Certain problems are due to lack of simple maintenance or oversights, which can be solved
easily without calling out an engineer. Before contacting your local Service Centre, please
carry out the checks listed below.
During machine operation it is possible that the yellow pilot light of button 8 blinks, one
of the following alarm codes appears on the display and at the same time some acoustic
signals sound every 20 seconds to indicate that the machine is not working:
•
: problem with the water supply
•
: problem with the water draining
•
: door open
Once the problem has been eliminated, press the button 8 to restart the programme. If
after all checks, the problem persists, contact your local Service Centre.
Problem Possible cause/Solution
The washing machine does not start:
The door has not been closed.
• Close firmly the door.
The plug is not properly inserted in the power
socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical instal-
lation.
The main fuse has blown.
•Replace the fuse.
The selector dial is not correctly positioned and
the button 8 has not been depressed.
• Please turn the selector dial and press the
button 8 again.
The delay start has been selected.
• If the laundry is to be washed immediately,
cancel the delay start.
The CHILD SAFETY LOCK has been activated.
• Deactivate this device.
The machine does not fill:
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter
are blocked.
• Clean the water inlet filters. (See "Cleaning
the water inlet filters" for more details)
The door is not properly closed.
• Close firmly the door.
The machine fills then empties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «Water drain-
age» section.
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What to do if…