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PROBLEM POSSIBLE CAUSE AND REMEDY
• Did you overload drum? Loads should move freely during washing.
• Did you place laundry loosely into the drum? Do not wrap clothing
together.
• Were sharp items removed from the pockets before washing?
• Empty pockets, zip zippers, snap or hook fasteners before
washing.
• Were strings and sashes tied to prevent tangling?
• Were items previously damaged? Mend rips & broken threads in
seams before washing.
• Did you overload drum? Laundry should move freely during
washing.
• Did you pour bleach directly on the laundry? Did you follow
clothing care label instructions?
• Did you overload drum? Is your washer dryer draining properly?
• Is your laundry load too small to tumble properly? Add
more laundry.
• Check that washer dryer is off. Have you pressed Stop?
Wait for about three minutes.
• Gently hit the door to cause a vibration to release the safety device.
Load is tangled or twisted
Fabric damage
Washer does not dry
Door does not open
To receive more information
call toll-free 1.866.517.7827
• Is the water turned on? The dryer uses cold water during
the dry cycle to create the condensation process.
Is the unit connected to cold water?
Troubleshooting Guide
Troubleshooting Guide
OFF
WASH TEMP
122
104
140
Max.
86
DRYER TIME
OFF
Max
110
100
90
80
70
60
50
40
30
OFF
WASH PROGRAM
1
Heavy Duty
Prewash
DOOR LOCK
2
3
Super
Regular
4
5
Color
Express
COTTON
6
Rinse
WOOL
PERMANENT
PRESS
7
Softener
8
Spin
Dry
9
Pre-Wash
Regular
10
Gentle
11
12
Express
Rinse
13
Spin
14
Dry
15
Regular
Rinse
16
17
Spin
HOT
MEDIUM
LIGHT
EXTRA RINSE
RINSE HOLD
NO SPIN
SPIN SPEED
POWER
550 RPM
1200 RPM