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Page 20
Troubleshooting Guide
PROBLEM POSSIBLE CAUSE AND REMEDY
• Is water inlet hose tight? Are all hose washers properly seated?
• Is the drain hose clamped and properly installed?
• Is the sink or drain clogged?
• Is the unit leveled and resting firmly on the floor?
• Check leveling and adjust. Check household plumbing for leaks.
• Check filter cap is closed tightly? Is trim in place?
• Check detergent dispenser for clogs.
• Did you use excessive detergent? Is the detergent low sudsing?
Always measure and use low sudsing detergents. Pour it
carefully and wipe up spills.
• Did you pour fabric softener in the fabric softener dispenser?
• Did you pour bleach into its correct dispenser?
• Did you use a powdered bleach? Use liquids only.
• Is your wash cycle program correct? See pages 11 and 12.
• Did you select 1000 rpm spin speed?
• Is the temperature setting correct?
• Did you turn your knobs correctly? Do they point correctly?
• Did you press Rinse and Hold button? Is voltage correct?
• Did you sort your laundry properly?
• Did you overload the washer/dryer? Lint can be trapped in the
load if overloaded. Wash smaller loads.
• Was paper or tissue left in the pockets?
• Did you use enough detergent? Follow detergent guide.
• Did you set temperature correctly?
Cold water will not dissolve detergent completely.
• Did you clean lint filter?
• Did you follow the guide when adding detergents? Refer page 13
• Use just enough detergent to remove soil and become soluble.
• Use correct fabric softener depending on fabric type.
• Is water in your tap hard? Install an ion filter if possible.
• Did you properly sort the load? Is color bleeding? Mix only
if color does not run.
• Did you leave clothes in the drum at the end of the cycle?
Some dyes transfer during dry cycle. Make sure color does not run.
• Is detergent dispenser clean? Clean if necessary.
• Is your wash cycle correct? Is the drum overloaded?
• Did you remove clothes after the wash cycle, hang dry and
then use the dryer?
• Allow the unit to run from wash to dry without interruption.
• Check the fabric type-some fabrics are drip dry only.
• Did you set the temperature knob correctly? Excess
temperature may cause the load to wrinkle.
Washer/Dryer leaks
Detergent dispenser
clogged
Load too wet
Residue or lint on load
Stains after wash
Load is wrinkled
• Was too much detergent used? Excessive suds will cause
the unit to overflow.
Troubleshooting Guide