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Investigating malfunctions
What might be the cause of…
Defects you can remedy yourself
Plug not in socket.
Not switched on.
Power failure.
Fuse blown.
Door open.
See cause 1.
Tap turned off.
Programme selector not correctly
positioned.
Fill hoses are kinked
Kink in discharge hose.
House drain is blocked
Leaking gasket between tap and water
inlet hose.
House drain is blocked
Soap drawer blocked with soap residues
Water has not yet drained away.
"No spin" selected (certain models only).
Washing machine not completely level.
Transit brackets not removed yet.
Load not distributed evenly.
Two minutes have not elapsed since the
programme finished.
MALFUNCTION CAUSE REMEDY
1. Does not work on any
programme
2. Does not fill with water
3. Water does not drain
away
4. Water on floor around
the washing machine
5. Does not spin
6. Machine vibrates a lot
during spin
7. Door will not open
Plug it in.
Switch on.
Check.
Check.
Close door.
Check.
Turn on tap.
Position programme selector
correctly.
Straighten fill hoses
Straighten discharge hose.
Clean drain
Replace gasket and tighten hose and
tap well.
Clean drain
Clean soap drawer
Wait a few minutes for machine to empty.
Reset button or turn "no spin" knob.
Adjust the special adjustable feet.
Remove transit brackets.
Rearrange the laundry evenly.
Wait two minutes.
The machine makes a
different noise when
spinning! This is because it
has a brush motor for better
performance.
Only a small level of water can be
seen in the drum! This is because
new machines do not use much
water, yet achieve the same
standard of washing and rinsing.
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Cleaning and routine maintenance
Do not use alcohol-based scourers and / or thinners on the outside of your washing machine,
just a wipe with a damp cloth will suffice. The washing machine needs very little maintenance:
- Cleaning the drawer compartments.
- Cleaning the door glass.
Cleaning the drawer compartments
Even if it is not strictly necessary, it is good to clean the
compartments for bleaching detergents and additives
occasionally.
A) To do this you just need to pull them out firmly, but
without forcing them.
B) Clean everything in the compartment under running
water.
C) Put everything back in its proper place.
Cleaning the door glass
Regularly clean the door glass with a damp cloth. A build
up of soiling and
residues from the water may result in water leaking from
the door.
Do not use abrasive cleaners as they can scratch the
surface.
Transporting the appliance or long
periods when appliance is not in
use
If the appliance is being transported or is out of use for
long periods in unheated places, all remaining water
must be completely removed from the hoses.
Ensure mains power is off, then unclip the hose and
point it downwards into a basin until all the water has
emptied out.
When finished, repeat the operation in the reverse order.
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