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Page 22
Most items can be safely washed in an ASKO washing
machine. We recommend that you follow the care label
instructions as closely as possible for the best cleaning
results. Should problems occur, some possible causes
and suggested solutions are listed below.
You may need to use slightly more detergent if clothes are heavily
soiled, have oily stains, or if your water is very hard. You may need
less detergent if you have soft water or if you notice detergent residue
in your clothes.
Select a hotter temperature setting for each type of load.
Be sure to add a prewash and/or presoak for heavily soiled or oily
items.
Once wet, the clothes must have room to tumble freely, especially
synthetics and permanent press.
Be sure you use a laundry detergent, not a “soap.” Soap reacts with
the minerals in hard water to form a soap curd, which can be
deposited on clothes.
Problem Possible Cause Suggested Solution
Graying Not using proper amount
of detergent
Water not hot enough
Improperly prewashed or
presoaked
Washer overload
Soap used in hard water
areas
COMMON LAUNDRY PROBLEMS
NOTE: ASKO has no control over what is put in our
appliances once installed in a customer’s home. You
are solely responsible for what you wash in your
ASKO washing machine.
Add slightly more detergent.
Use the hottest recommended temperature for each type of load.
If possible, install a water filter. A small amount of Calgon or other
type of water conditioner added once a week is advisable in hard
water areas.
Yellowing Not enough detergent
Water not hot enough
Iron or manganese in
water
Follow garment care label instructions carefully (see page 7). Some
fabrics will shrink no matter how they are washed. Some may be
machine washed but not machine dried.
Shrinkage Improper washing or
drying
Knits tend to shrink more than woven fabrics. If a knit has been
heat-shaped, wash in cool or warm water. Dry with the low setting.
This can occur when special stabilizing finishes are reduced from
wear or repeated washings. Garment may sometimes be reshaped
by pressing after washing and drying.
Shrinkage can occur if the knit fabric was not stretched properly by
the manufacturer. Press back into shape each time garment is
washed and dried.
Knit shrinkage
Overheating
Delayed or gradual
shrinkage
Poor construction
Protein stains, such as milk, egg, blood and soy formula should be
removed in cold water. Oily stains should be washed in the hottest
water recommended for each fabric type.
The longer a stain remains on a fabric, the harder it is to remove.
Treat stains promptly. Do not set stains by machine drying or ironing
fabrics until stains are completely removed.
Stains Incorrect water
temperature
Old stains
Permanent press items should be washed in half-loads to prevent
wrinkling. If possible, use a slower spin speed.
Use lower wash temperature settings.
Machine too full
Water too hot
Excessive
wrinkling
Separate clothes that shed lint (chenille and terrycloth) from clothes
that attract lint (synthetics, corduroy, velveteen).
Non-phosphate detergents can combine with minerals in hard water
and form a residue which can appear to be lint. Use a low phosphate
detergent. If possible, install a water softener.
Read labels. Most softeners should only be used in the final rinse.
Add softener to the softener compartment. If added to the wash cycle,
softeners can have a reaction with detergents, producing a white
residue.
Pilling, which can look like lint, is produced by normal wear on cotton/
polyester blend fabrics. To reduce pilling, wash these fabrics inside
out. For the best results, wash in the delicate cycle.
Lint or residue
left on clothes
Improper sorting of clothes
Non-phosphate detergent
Fabric softener used
improperly
Pilling