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Troubleshooting:
The machine’s washing performance
is unsatisfactory.
What happens if the tanks are loaded
even if they are already full?
What happens if the dispenser is used
in the traditional mode while the tanks
are still full?
Can the tanks also be used for
powder detergent?
Can powder detergent fall into the
tanks?
What happens if the dispenser is
not opened properly when filling the
tanks?
What happens if detergent and fabric
softener are erroneously inverted?
What happens if different detergents
are mixed before the tanks are
empty?
Possible causes / Solutions:
• The tanks have not been loaded correctly (e.g. fabric softener has been
added instead of detergent or vice-versa)
• Two different types of detergent/fabric softener have mixed.
! NEVER mix two different detergents; always clean out the tanks before adding
a new type of detergent.
• The “Auto Dose System” is blocked due to prolonged lack of use: carry out
a tank cleaning cycle (refer to “Cleaning cycle set by the user”).
• Buzzers (Beep) and visual signals (icons appearing on the display) indicate
that the tank is full. If further detergent/fabric softener is added, the excess
quantity will fall into the drum and will be washed away with the next cycle.
• The machine will automatically track whether powder or liquid detergent
has been loaded in the traditional mode and will not intake any amount of
detergent from the tank. Fabric softener can only be used in the “Auto Dose
System” mode.
• No, powder detergent can only be used in the traditional mode.
• No, there is a barrier to prevent powder detergent from falling into one of
the tanks even if the dispenser is open in the “Auto Dose System” position
(i.e. completely open).
• If the dispenser is not completely open, the detergent or fabric softener that
has been added will fall into the drum and will be washed away with the
next cycle.
• The washing machine will wash with unsatisfactory results, the tanks will
have to be emptied and subjected to a manual cleaning cycle.
• The machine will wash normally although we recommend only refilling
the tanks after the signal emitted by the machine; do not mix different
detergents/fabric softeners.
! Note: to exit “Demo mode”, switch machine off, press and hold the two “START/PAUSE” and “ON/OFF” buttons
simultaneously for 3 seconds.