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Washer not loaded as recommended.
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move.
Added water lifts the laundry off the washplate, resulting in less
effective cleaning.
Washer is less efcient at cleaning when tightly packed.
Load garments in loose heaps evenly around the washplate.
Load with dry items only.
Add only 1 or 2 garments after washer has started.
Not cleaning or
removing stains
Wash load not completely
covered in water.
Added more water to washer.
If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.amana.com/help
for assistance and to possibly avoid a service call.
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
Not using dispenser or Downy Ball®.
Not washing like colors together.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
If using Quick Wash cycle, wash only a few items.
Use Super Wash and Normal Heavy cycle for tough cleaning.
See the “Cycle Guide” to match your load with the best cycle.
Use dispenser for chlorine bleach and Downy Ball
®
for fabric
softener to avoid staining.
Load dispenser before starting a cycle.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Washer not performing as expected (cont.)
Load is tangling Washer not loaded as recommended. See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin. See the “Cycle Guide” to match your load with the
best cycle.
Load garments in loose heaps evenly around the washplate. Do
not load garments directly over the center of the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
TROUBLESHOOTING
Sand, pet hair, lint, etc.
on load after washing
Heavy sand, pet hair, lint, and
detergent or bleach residues
may require additional rinsing.
Add an Extra Rinse to the selected cycle.
Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser.Incorrect dispenser
operation
Not selecting Fabric Softener option. Always select Fabric Softener option. Cycles that use spray
rinsing will add additional water for proper fabric softener
dispensing when option is selected.