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Instructions for use
35
What to do if ...
Remedying Faults
In the event of a fault, try to solve the problem yourself with the aid of
the information provided here. If you call Customer Service to deal
with one of the faults listed here or to remedy an operating fault, the
customer service technician's visit will not be free of charge, even dur-
ing the warranty period.
• It the fault code C1 or C2 appears in the
multi display, you may be able to remedy
the fault yourself (see the fault table below).
After remedying the fault, press the button
START/PAUSE (START/PAUZE, MARCHE/PAUSE). If the fault code is
displayed again, please inform the Customer Service.
• In the case of all other displayed faults (C and number or letter),
please inform the Customer Service and state the fault code.
Problem Possible cause Remedy
Washing machine does
not function.
Electric plug not inserted. Insert electric plug.
Fuse of the mains installation
is not correct.
Replace fuse.
Door is not properly closed.
Close door; Lock must en-
gage audibly .
Button: START/PAUSE
(START/PAUZE, MARCHE /
PAUSE) has not been pressed
long enough.
Press START/PAUSE (START/
PAUZE, MARCHE /PAUSE)
button until the programme
starts.
Door cannot be closed.
Child safety feature is
switched On.
Cancel child safety feature
(see section „Childsafety
feature“).
Water is not entering.
Error code
(1 ap-
pears.
Water tap is switched Off Open water tap.
Filter in the socket of the in-
flow hose connection is
blocked.
Close water tap. Disconnect
hose from water tap, remove
filterand clean under
running water.
Water tap is full of lime or
defective.
Check water tap, if necessary
have it repaired.