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Troubleshooting
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Troubleshooting
In the event of a malfunction try to solve the problem yourself using
the information below. If you call out the customer service to solve one
of the problems listed here or due to incorrect operation, a charge will
be made for the visit of the service engineer even during the warranty
period.
Problem Possible cause Remedy
The dryer is not working
Electric mains plug not
connected
Connect the mains plug
X STARTbutton not
pressed
Press the X START
button
No program set Set a program
Fill-in door open Close the fill-in door
Fuse blown or automatic
circuit breaker in the
fusebox (house electrical
installation) defective
Check the fuse or
automatic circuit breaker.
Get an electrician to repair
any faults in the house
electrical installation.
The drying result is
unsatisfactory
Wrong program selected
Set a different (time)
program for the next
drying process
Fluff filter clogged Clean the fluff filter
Heat exchanger covered
with fluff
Cleaning the heat
exchanger
Incorrect amount of
laundry filled-in
Keep to the
recommended amount of
laundry to be filled-in
Laundry drained insuffi-
ciently before drying
Drain the laundry
adequately
Ventilation slits in the
base region covered-up
Clear the ventilation slits
in the base region
Deposit on the inside
surface of the drum or on
the drum ribs
Clean the inside surface
of the drum and the
drum ribs