A SERVICE OF

logo

66 Troubleshooting
Print Quality Problems
(continued)
Symptom Cause and Solution
Vertical straight lines are
not smooth in tables,
borders, and graphs.
The print cartridge may be mis-aligned.
See Section 5 Maintenance/Cartridge
Alignment.
Printed color does not
match screen colors.
The color print cartridge has run out of
one or more inks. Install a new cartridge.
See Section 5
Maintenance/Replacing
the Ink Cartridge
.
The print head may need cleaning. See
Section 5
Maintenance/Print Head
Nozzle
procedure.
Black and white is
printing instead of
expected color printing.
The print settings may be incorrect.
Check Document Type setting in the
Document/Quality dialog in the print
driver.
A black cartridge may be installed
instead of a color cartridge. Replace with
a color cartridge. See Section 5
Maintenance/Replacing the Ink Cartridge
.
ยช