A SERVICE OF

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9
TROUBLESHOOTING
Before requesting service on your Planet Light
®
lamp, please read
the following:
• Make sure all power connectors, cords and plugs are inserted fully
and securely.
Be sure the bulb is securely seated into the socket. (See page 8)
Make sure there is power to the wall outlet or try another outlet.
CAUTION: DISCONNECT LAMP BEFORE PERFORMING
ALIGNMENT ACTIVITY. Problem with aligning screw holes? Always
start with the base and work your way up the shaft and attach the
head last. Place your foot on the base of the lamp on the fl oor. While
holding the shaft with your hand, gently rock the unit back and forth.
Shaft should ease into socket and screw holes will align.
Be sure the bulb is securely seated into the socket, repeat the bulb
installation process. CAUTION: DISCONNECT LAMP FROM OUTLET
PRIOR TO REPEATING THE BULB INSTALLATION PROCESS.