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information to be used only for that purpose; a company involved
in supplying the Customer with telephone or telephone directory
related services, provided the information is required for that
purpose and disclosure is made on a confidential basis with the
information to be used only for that purpose; an agent retained by
TELUS to evaluate the Customer’s creditworthiness or collect the
Customer’s account, provided the information is required for and
is to be used only for that purpose; or to a public authority or agent
of a public authority, if in the reasonable judgement of TELUS it
appears that there is imminent danger to life or property which
could be avoided or minimized by disclosure of the information.
Express consent may be taken to be given by the Customer
where the Customer provides written consent; oral confirmation
verified by an independent third party; electronic confirmation
through the use of a toll-free number; electronic confirmation
via the Internet; oral consent where an audio recording of the
consent is retained by TELUS; or consent through other methods,
as long as an objective documented record of Customer consent
is created by the Customer or by an independent third party. For
the purposes of the foregoing sentence, the Customer hereby
expressly consents to the collection, use and disclosure by
TELUS and its agents of the Customer’s personal information to
the extent such collection, use and disclosure is authorized under
Section 8 of this Agreement.
16. Product support and warranty information
Equipment support (for non-advanced Equipment features) and warranty
service are provided by TELUS during the first 30 days following delivery
(call 310-2255). After 30 days, support services and warranty coverage are
provided by the Equipment manufacturer. Manufacturer warranty details
are included in the Equipment package. Manufacturer phone numbers are
set out below:
AASTRA 1-800-288-1683
AVS 1-800-303-0287
MCGIBBEN 1-800-490-6200
PANASONIC 1-800-300-4644
SANYO 1-800-263-2244
VAC (ESP) 1-800-697-5007
VTECH 1-800-267-7377
D-LINK 1-866-354-6547
LINKSYS 1-866-242-8558
SMC 1-800-762-4968
OMEGA 1-800-668-7881
2WIRE 1-877-347-8680
For support and warranty services for TTV Equipment only, the Customer
may call 310-MYTV (6988) at any time.
Version Effective Date: August 16, 2006
