Troubleshooting
PROBLEM SOLUTION
The refrigerator does not
work at all or it does not chill
sufficiently
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall?
The food in the refrigerator is
frozen
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room too low?
• Did you store food with a high water content in the coldest part of the refrigerator?
You hear unusual noise or
sounds
• Check that the floor is leveled and stable.
• Is the back of the refrigerator too close to the wall?
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound may be heard from inside the refrigerator, this is normal. This occurs
because various accessories are contracted or expanded.
The front corners and sides of
the cabinet are hot;
condensation occurs.
• Anti-condensators are installed in the front corners of the refrigerator to prevent
condensation.
• Condensation can occur when you leave the door open for a long time.
Ice is not dispensed
• Did you stop the ice making function?
• Is there any ice in the ice storage unit?
• Is the water line connected and the shut-off valve open?
• Is the freezer temperature too warm? (Set the temperature lower)
• Did you wait for 12 hours after installation of the water supply line before making ice?
You can hear water bubbling in
the refrigerator
• The bubbling comes from the refrigerant circulating in the refrigerator and is normal.
There is a bad smell in the
refrigerator
• Wrap strong smelling food so that it is airtight.
Throw away any rotten food.
Frost forms on the walls of the
freezer
• Is the air vent blocked?
• Allow sufficient space between the foods stored for efficient air circulation.
• Is the door closed properly?
No water is supplied
• Is the water line connected and the shut-off valve open?
• Is the water supply line crushed?
• Is the water tank frozen because the refrigerator temperature is too low? Select a warmer
setting on the display panel.
