IV - 49
Section 4 - Appendix A - Troubleshooting
OKI OkiLAN 6100e+ User’s Guide
TCP/IP
Unable to Assign IP Address
Gleaning
If you ping the device and are not getting a response,
the glean is not working. Check the following possible
problems:
• Verify the ARP table contains the correct
hardware and IP address by running the ‘arp -a’
command.
• If you are getting a response, but the OkiLAN
6100e+ LED is still blinking green, power down
the print server and try the ping again. There
might be a different device answering to the ping.
• Verify the OkiLAN 6100e+ is on the same subnet
as the computer running the ping.
• The glean will not work if the OkiLAN 6100e+ has
already defaulted to an IP address two minutes
after power up. The LED will turn solid green and
the device will print a configuration page. Power
cycle the device and try the glean again.
RARP or BOOTP
If you are using a BOOTP or RARP server and the
OkiLAN 6100e+ is not getting an IP address, check the
following:
• Verify the BOOTP/RARP configuration files are
correctly set up (“/etc/ethers” and “/etc/hosts” for
RARP and “/etc/bootptab” for BOOTP). Verify
the files have the correct hardware address of the
OkiLAN 6100e+. If using RARP, check that the
hostnames are the same between the “/etc/ethers”
and “/etc/hosts” files.
