3-10
Calibrating the Printer
The printer is initializing. The printer is not ready for
calibration.
• Wait a few minutes until the operator
panel Ready light is illuminated.
• If this message continues to occur, power
the printer off and then on.
Paper error. The paper is empty or not loaded. Load the paper. See “Loading the Paper” on
page 1-8.
Paper empty. The paper is empty. Reload the paper. See “Loading the Paper”
on page 1-8.
Ribbon empty. The ribbon is empty. Reload the ribbon. See “Loading the Ribbon”
on page 1-5.
Paper jam. The paper is stuck in the printer or
paper path.
Clear the paper jam. See “Clearing a Paper
Jam” on page 6-3.
Cover open. The upper cover is open or not
latched.
Close the upper cover by pressing on the
center of the cover until it clicks.
Printer error: 2500. Please
call for service.
_ Contact your KODAK representative for
service. Have available:
• the error code number
• the printer model number and serial
number (listed on the printer data plate)
Printer error 2504. Please call
for service.
_ Contact your KODAK representative for
service. Have available:
• the error code number
• the printer model number and serial
number (listed on the printer data plate)
USB communication error. The software is unable to
communicate with the printer.
• Check the USB cable connection.
• Replace the USB cable.
• Try using a different USB port on the
computer.
• If the printer is connected through a USB
hub, try connecting directly to the
computer.
Error Message Description or Cause Possible Solution
