A SERVICE OF

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The model number of your water heater is found on the model rating plate on the front of the water heater.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A
Forin-homemajorbrandrepairservice
Call 24 hours a day, 7 days a week (U.S.A. and Canada)
1-800-4-MY-HOME
®
(1-800-469-4663)
www.sears.com
12 - YEAR LIMITED WARRANTY ON WATER HEATER
For twelve years from the date of purchase, if this water heater is installed and operated in a single-family home in accordance
withtheowner’smanualinstructionsandalllocalapplicableplumbingcodes,Searswill:
1. Supply free water heater parts for those that are defective in material or workmanship.
2. Supply a free water heater for one that develops a leak.
For the second through the twelfth year from the purchase date, you must pay the labor cost for installation of parts or water heater.
For commercial, institutional, industrial or residential use by two or more families, the above limited warranty is only for two
years. During the second year you must pay the labor cost for parts or water heater installation.
1 - YEAR EXCLUSIVE KENMORE LABOR WARRANTY
Fortherstyearfromthedateofpurchase,Searswill,freeofcharge,supplyandinstallnewwaterheaterpartsfordefective
ones or a new water heater for one that develops a leak.
WARRANTY SERVICE
To obtain warranty service, call 1-800-4-MY-HOME
®
(1-800-469-4663).
This warranty applies only while this product is in use in the United States.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrightswhichvaryfromstatetostate.
SEARS, ROEBUCK AND CO.,Dept.817WA,HoffmanEstates,IL60179
Thepriceofyourwaterheaterdoesnotincludeafreecheckupservicecall. On water heater installations arranged by Sears, Sears
warrants the installation.
A charge will be made on service calls due to poor or incomplete installation. These include:
a.Adjustingthermostat b.Condensation c.Leaksinpipesorttings
MasterProtectionAgreements
Congratulations on making a smart purchase. Your new Kenmore
®
product is designed and manufactured for years of dependable
operation. But like all products, it may require preventive maintenance
orrepairfromtimetotime.That’swhenhavingaMasterProtection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your
newproduct.Here’swhattheAgreement*includes:
Parts and labor• needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes wellbeyondtheproductwarranty. No deductibles, no
functional failure excluded from coverage— realprotection.
Expertservice• by a force of more than 10,000authorized
Searsservicetechnicians, which means someone you can
trust will be working on your product.
Unlimitedservicecallsandnationwideservice• , as often as
you want us, whenever you want us.
“No-lemon”• guarantee – replacement of your covered product
if four or more product failures occur within twelve months.
Productreplacement• ifyourcoveredproductcan’tbefixed.
AnnualPreventiveMaintenanceCheck• at your request – no
extra charge.
Fasthelpbyphone• – we call it RapidResolution – phone
support from a Sears representative on all products. Think of
usasa“talkingowner’smanual.”
Powersurgeprotection• against electrical damage due to
power fluctuations.
$250 Food Loss Protection• annually for any food spoilage that
is the result of mechanical failure of any covered refrigerator
or freezer.
Rental reimbursement• if repair of your covered product takes
longer than promised.
10% discount• off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it
takes for you to schedule service. You can call anytime day or night,
or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel
for any reason during the product warranty period, we will provide a
full refund. Or, a prorated refund anytime after the product warranty
period expires. Purchase your Master Protection Agreement today!
Somelimitationsandexclusionsapply.Forpricesandadditional
informationintheU.S.A.call1-800-827-6655.
*CoverageinCanadavariesonsomeitems.Forfulldetails,call
Sears Canada at 1-800-361-6665.
SearsInstallationService
For Sears professional installation of home appliances, garage door
openers, water heaters, and other major home items, in the U.S.A.
or Canada call 1-800-4-MY-HOME
®
.