Contents
Important notice for users .......iii
Important regulatory notice for users....iii
Information about hard disk capacity....iii
Finding information with Access IBM . . . v
Chapter 1. Overview of your new ThinkPad
computer .............1
Your ThinkPad at a glance .......2
Features..............3
Specifications ............5
Caring for your ThinkPad computer ....6
Chapter 2. Solving computer problems . . 11
Diagnosing problems .........12
Troubleshooting...........12
Error messages ..........12
Errors without messages .......17
A password problem ........18
A power switch problem.......19
Keyboard problems ........19
UltraNav problems.........20
Standby or hibernation problems ....21
Computer screen problems ......23
Battery problems .........24
Hard disk drive problems ......25
A startup problem .........26
Other problems ..........27
Starting IBM BIOS Setup Utility .....30
Recovering pre-installed software .....31
Upgrading the hard disk drive......32
Replacing the battery .........35
Chapter 3. Getting help and service from
IBM...............37
Getting help and service ........38
Getting help on the Web ........38
Calling IBM ............38
Getting help around the world......41
Appendix A. Important safety instructions 43
Laser compliance statement .......47
Appendix B. Wireless related information 49
Wireless interoperability ........49
Usage environment and your health ....49
Authorized Operation Within the United
States and Canada ..........50
Enabling Extended Channel Mode ....51
Appendix C. Warranty information ....53
Warranty service and support ......53
Before you call for service ......53
Calling for service .........54
IBM Statement of Limited Warranty
Z125-4753-07 11/2002 .........55
Part1-General Terms .......55
Part2-Country-unique Terms.....58
Part3-Warranty Information .....70
Guarantee supplement for Mexico . . . 73
Appendix D. Notices.........75
Processing date data
.........75
References to the Web site addresses ....76
Electronic emission notices .......76
Product notice requirements ......77
Environmental notices for Japan .....77
Trademarks ............79
Index ..............93
© Copyright IBM Corp. 2003 vii
