18
Further help
If you are unable to correct the problem yourself, you may
seek further help as follows:
Call IBM HELPCENTER.
In the US call 1-800-772-2227
In Canada call 1-800-565-3344
In other countries contact your dealer or other IBM
authorised Servicer.
Before calling, please have available as much of the
following information as possible:
1. The information from the
Product Records
section
on page 4.
2. Proof of purchase.
3. Description of problem.
4. Computer type and model.
5. System configuration (hardware fitted etc.).
6. System BIOS version number.
7. Operating System and version number.
8. Display driver version number.
If possible, be at your workstation. Your technical support
representative might want to go through the problem with
you during the call.
use.doc Page 18 Sunday, July 16, 1995 3:45 PM
