A SERVICE OF

logo

Troubleshooting
If
you
do
not
find
your
problem
here,
refer
to
Access
IBM,
your
on-board
help
system.
Open
Access
IBM
by
pressing
the
Access
IBM
button.
The
following
section
only
describes
problems
that
might
prevent
you
from
accessing
this
help
system.
Error
messages
Notes:
1.
In
the
charts,
x
can
be
any
character.
2.
The
version
of
PC-Doctor
referred
to
here
is
PC-Doctor
for
Windows.
Message
Solution
0175:
Bad
CRC1,
stop
POST
task
The
EEPROM
checksum
is
not
correct
(block
#6).
Have
the
computer
serviced.
0177:
Bad
SVP
data,
stop
POST
task.
The
EEPROM
checksum
of
the
supervisor
password
is
not
correct.
Have
the
computer
serviced.
0182:
Bad
CRC2.
Enter
BIOS
Setup
and
load
Setup
defaults.
The
EEPROM
checksum
CRC2
is
not
correct.
Enter
BIOS
setup
and
load
default
setting.
0185:
Bad
startup
sequence
settings.
Enter
BIOS
Setup
and
load
Setup
defaults.
The
EEPROM
checksum
of
the
startup
sequence
is
not
correct.
Enter
BIOS
setup
and
load
default
setting.
0187:
EAIA
data
access
error
The
access
to
EEPROM
has
failed.
Have
the
computer
serviced.
0188:
Invalid
RFID
Serialization
Information
Area.
The
EEPROM
checksum
is
not
correct
(block
#
0
and
1).
The
system
board
should
be
replaced,
and
the
box
serial
number
needs
to
be
reinstalled.
Have
the
computer
serviced.
0189:
Invalid
RFID
configuration
information
area
The
EEPROM
checksum
is
not
correct
(block
#
4
and
5).
The
system
board
should
be
replaced,
and
the
UUID
needs
to
be
reinstalled.
Have
the
computer
serviced.
0190:
Critical
low-battery
error
The
computer
turned
off
because
the
battery
is
low.
Connect
the
ac
adapter
to
the
computer
and
charge
the
battery,
or
replace
the
battery
with
a
fully
charged
one.
0191:
System
Security
-
Invalid
remote
change
requested.
The
system
configuration
change
has
failed.
Confirm
the
operation
and
try
again.To
clear
the
error,
enter
the
IBM
BIOS
Setup
Utility.
0199:
System
Security
-
IBM
Security
password
retry
count
exceeded.
This
message
is
displayed
if
you
enter
a
wrong
supervisor
password
more
than
three
times.
Confirm
the
supervisor
password
and
try
again.
To
clear
the
error,
enter
the
IBM
BIOS
Setup
Utility.
Solving
computer
problems
Chapter
2.
Solving
computer
problems
13