Section 9: Troubleshooting 69
Pro-L Card Printer Users Manual
TOP Line of LCD (continued)
Message Cause Solution
No Shield Loaded You are trying to print If using the SmartGuard
with the printer drivers feature, insert an access card
SmartShield option selected which contains a SmartShield
even though you (a) are image or encode a
not using the optional SmartShield image onto the
SmartGuard Security current card and try your
Feature or (b) if using the print job again. If you do not
SmartGuard feature, you wish to print a SmartShield
do not have a SmartShield image, simply deselect the
image encoded onto the printer drivers SmartShield
SmartGuard Access Card option.
currently inserted into the
printer.
Print Cover Open The top-right cover is not Check that nothing is blocking
properly shut. the cover from being shut and
close the cover.
Printer Ready Indicates printer is ready
to print.
Printing Indicates printer is printing.
Printing Yellow Indicates print ribbons
yellow panel is printing.
Printing Magenta Indicates print ribbons
magenta panel is printing.
Printing Cyan Indicates print ribbons
cyan panel is printing.
Printing Black Indicates the print ribbons
black panel is printing.
Printing Black-2 Indicates the print ribbons
second black panel is
printing on the back side
of card.
Printing Overlay Indicates print ribbons
overlay panel is printing.
Printing Resin Indicates a resin-only
ribbon is printing.
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