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ENGLISH
GRadioH
Symptom Cause/Solution Page
Reception fails, or
there is a lot of noise
or distortion.
• Change the antenna orientation or position.
• Separate the AM loop antenna from the unit.
• Use an FM outdoor antenna.
• Separate the antenna from other connection cables.
20, 21
20, 21
20, 21
20, 21
GControl dock for iPodH
Symptom Cause/Solution Page
iPod cannot be
played.
• Check the iPod connections.
• Plug the control dock for iPod’s AC adapter into a power outlet.
• Switch the input source to “DOCK”.
19
–
23
GInternet radio / Media server / iPod / USB memory device / Flickr / Napster / Pandora / RhapsodyH
Symptom Cause/Solution Page
When a USB
memory device is
connected, “USB” is
not displayed on the
menu.
• The set cannot recognize a USB memory device. Check the
connection.
• A USB memory device not conforming to mass storage class or
MTP standards is connected. Connect a USB memory device
conforming to mass storage class or MTP standards.
• A USB memory device that the set cannot recognize is connected.
This is not a malfunction. DENON does not guarantee that all USB
memory devices will operate or receive power.
• USB memory device is connected via USB hub. Connect the USB
memory device directly to the USB port.
19
–
–
–
Files on a USB
memory device
cannot be played.
• USB memory device is in format other than FAT16 or FAT32.
Set the format to FAT16 or FAT32. For details, refer to the USB
memory device’s operating instructions.
• USB memory device is divided into multiple partitions. When
divided into multiple partitions, only files stored in the top partition
can be played.
• Files are stored in a non-compatible format. Record the files in a
compatible format.
• You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this set.
–
–
31
31
The file names
are not displayed
properly (“...”, etc.).
• Characters that cannot be displayed are used. This is not a
malfunction. On this set, characters that cannot be displayed are
replaced with a “.” (period).
–
Symptom Cause/Solution Page
Internet radio cannot
be played.
• Ethernet cable is not properly connected or network is
disconnected. Check the connection status.
• Program is being broadcast in non-compatible format. Only
Internet radio programs in MP3 and WMA can be played on this
set.
• The computer’s or router’s firewall is activated. Check the
computer’s or router’s firewall settings.
• Radio station is not currently broadcasting. Choose a radio station
that is currently broadcasting.
• IP address is wrong. Check the set’s IP address.
22
31
–
32
84
Files stored on a
computer cannot be
played.
• Files are stored in a non-compatible format. Record in a compatible
format.
• You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this set.
• Set and computer are connected by USB cable. The set’s USB
port cannot be used for connection to a computer.
31
31
–
Server is not found,
or it is not possible
to connect to the
server.
• The computer’s or router’s firewall is activated. Check the
computer’s or router’s firewall settings.
• Computer’s power is not turned on. Turn on the power.
• Server is not running. Launch the server.
• Set’s IP address is wrong. Check the set’s IP address.
–
–
–
84
iPod cannot be
played.
• Some iPods do not support being used connected directly to the
USB port.
19
Cannot connect to
preset or favorite
radio stations.
• Radio station is not currently broadcasting. Wait a while before
trying again.
• Radio station is not currently in service. It is not possible to
connect to radio stations that are no longer in service.
–
–
For some radio
stations, “Server
Full” or “Connection
Down” is displayed
and station cannot be
connected to.
• Station is congested or not currently broadcasting. Wait a while
before trying again.
–
Sound is broken
during playback.
• Network’s signal transfer speed is slow or communications lines
or radio station is congested. This is not a malfunction. When
playing broadcast data with a high bit rate, the sound may be
broken, depending on the communications conditions.
–
Sound quality is poor
or played sound is
noisy.
• File being played has a low bit rate. This is not a malfunction. –
Cannot login
to Rhapsody.
(“Incorrect
Username or
Password” is
displayed.)
• Login information is incorrect. Check if the Username for Rhapsody
has been properly entered. Re-enter the Password. (Password is
not displayed.)
www.rhapsody.com/denon
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