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Troubleshooting
Thistroubleshootingguideaimstosaveyoutimein
caseyouexperienceanyinconveniencewiththis
digitalaudioplayer.Ifyouarestillhavingdifficulty,
pleasecontactTechnicalSupport.
Myplayerdoesnotwork.
Filetransferfailure.
Poorsoundqualityornosound.
1.Ensurethatthebatteryischarged.
2.Ensurethatthebatteryhasbeenproperlyinstalled.
1.EnsurethattheUSBdriverhasbeeninstalled
correctlyonthePC.
2.EnsurethattheUSBcableisattachedsecurelyto
boththePCandyourplayer.
3.Ensurethatyourplayer'smemorycapacitylimithas
notbeenreached.
4.Ensurethatthebatteryischarged.
1.Ensurethatthevolumelevelisnotsetto"0".
2.Ensurethatyourheadphonesareattachedsecurely
totheheadphonejack.
3.Poorsoundqualitymayresultfromcorruptorpoorly
encodedmusicfiles.Trydownloadingthemusicfile
againorencodingthefileatahigherbitrate.The
recommendedminimumbitrateforthisplayeris128
kbpsforMp3filesand64kbpsforWMAfiles.
Troubleshooting
There'ssomethingwrongwiththeLCDscreen.
1.Remove,andthenreplacethebattery.
2.PleasecallTechnicalSupportforaHot-keyreboot.
TechnicalSupport
MondaytoFriday:8:30AM-8:30PMEST
SaturdayandSunday:9:00AM-5:30PMEST
Telephone:800-681-2629or718-416-3197
Youcanalsoreachusonlineator
bye-mailat.
www.cobyusa.com
techsupport@cobyusa.com
PoorFMreception
1.Ensurethatyourearphonesarepluggedintothe
headphonejack.(Thecordoftheearphoneswork
asanFMantenna.)
2.Adjustthepositionofyourearphonecordsand
player.Turnoffnearbyelectronicdevices.