- print head
*1
.
- Remove foreign material from the purge unit caps, if any.
- Replace the
- purge unit, or
- logic board.
Printing is faint, or white lines appear on
printouts even after print head cleaning.
Line(s) not included in the print data
appears on printouts.
- Remove and re-install the print head.
- Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank,
- print head
*1
,
- purge unit, or
- logic board.
Paper gets smeared. - Feed several sheets of paper.
- Perform bottom plate cleaning.
- Clean the paper path with cotton swab or cloth.
- Clean the front feeder paper feed rollers.
A part of a line is missing on printouts. - Replace the
- ink tank, or
- print head
*1
.
Color hue is incorrect. - Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
- print head
*1
.
- Perform print head alignment.
Printing is incorrect. Replace the logic board.
No ejection of black ink. - Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
- print head
*1
.
- Remove foreign material from the purge unit caps, if any.
- Replace the purge unit.
Graphic or text is enlarged on printouts.
When enlarged in the carriage movement direction:
- Clean grease or oil off the timing slit strip film.
- Replace the
- timing slit strip film,
- carriage unit, or
- logic board.
When enlarged in the paper feed direction:
- Clean grease or oil off the timing slit disk film.
- Replace the
- timing slit disk film,
- timing sensor unit,
- LF roller, or
- logic board.
Faulty scanning
No scanning. - Confirm the connection between the scanning unit and the logic
board.
- Replace the
- scanning unit, or
- logic board.
Streaks or smears on the scanned image. - Clean the platen glass.
- Confirm the connection between the scanning unit and the logic
board.
