Copying Problems
9-15
Troubleshooting
9
Copying Problems
The machine will not make a copy.
Q Is the cartridge installed correctly?
A Make sure the cartridge is installed correctly. (See the Set-Up Instructions (for
MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770
users).)
Q Is the sealing tape removed from the cartridge?
A Remove the sealing tape from the cartridge. (See the Set-Up Instructions (for
MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770
users).)
Q Is the cassette inserted completely into the machine?
A Insert the cassette as far as it will go. (See the Set-Up Instructions (for MF5730/
MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).)
Q Did you connect the power cord to the machine just now?
A Wait for a while. After connecting the power cord, the machine cannot scan
documents immediately.
Q Is the document loaded correctly?
A Remove the document, stack it if necessart, and load it in the ADF correctly.
(See “Loading Documents in the ADF,” on p. 3-4.)
Q Is the energy saver mode off?
A The machine does not scan documents, if it is in the energy saver mode. To
restore the machine from the energy saver mode, press [Energy Saver].
If the documents have black streaks or appear dirty after you feed them in the ADF.
Q Is the read area of the platen glass clean?
A Clean the read area of the platen glass. (See the “Cleaning the ADF Area,” on p.
8-2.)
