28
Troubleshooting
Problem Solutions
No dialling tone • Check that the payphone is plugged
into the phone socket
• Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on
• Contact the Helpdesk
for contact details, see page 34
Continuous dialling • Change dialling type, try again
tone after you dial • Contact the Helpdesk
for contact details, see page 34
Display is blank • Check that the payphone is plugged
into the phone socket
• Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on
• Contact the Helpdesk
for contact details, see page 34
Poor reception • Check hole on back of handset is
at other end not covered during use
Problem Solutions
Line is busy • Check that the payphone is plugged
into the phone socket
• Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on
• Contact the Helpdesk
for contact details, see page 34
Display says • Check the cash tray is not full
EMERGENCY CALLS ONLY • Check that the coin slot is not
jammed
Coins not accepted • Check the cash tray is not full
• Check that the coin slot is not
jammed
Lost keys • Call the Helpdesk on
Freefone 0800 37 30 85
If you know your key numbers,
please have them ready
Unknown PIN • Contact the Helpdesk
for contact details, see page 34
Features
pages 18 – 27
Calls and cash
pages 4 – 17
Troubleshooting
pages 28 – 29
2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 28
