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Problems Causes
The washing machine stops
during a wash cycle :
• the water or electricity supply is defective,
• a Rinse hold has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle :
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
The error code ap-
pears in the display
2)
and
the “Start/Pause” button
flashes red
3)
:
• the lid is not closed properly.
The error code ap-
pears in the display
2)
and
the “Start/Pause” button
flashes red
3)
:
• the object trap is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation" section),
• the drainage pump is blocked,
• the standpipes blocked.
The error code ap-
pears in the display
2)
and
the “Start/Pause” button
flashes red
3)
:
• the water tap is closed,
• the water supply has been cut off.
The error code ap-
pears in the display
2)
and
the “Start/Pause” button
flashes red
3)
:
• the drainage filter is obstructed,
• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
The drainage pump runs
constantly, even when the
appliance is inactive :
• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
Softener runs directly into
the drum when filling the dis-
penser box:
• you have gone past the MAX indicator.
1) Depending on model.
2) On some models, the audible signals can sound
3) After solving any problems, press "Start/Pause" button to restart the interrupted programme.
Detergents and Additives
Only use detergents and additives designed for use in a
washing machine. We do not recommend mixing differ-
ent types of detergents. This may spoil the washing.
There are no restrictions on the use of powder deter-
gents. Liquid detergents must not be used when a pre-
wash has been selected. For cycles without prewash,
they must be added via means of a dosing ball. Deter-
gent tablets or doses must be placed in the detergent
compartment of your appliance's dispenser box.
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