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Operating Problems
Numerous checks were carried out on your appliance be-
fore it left the factory. However, should you notice a mal-
function, please refer to the sections below before contact-
ing the after-sales service.
Problems Causes
The appliance doesn’t start or
doesn’t fill:
• the appliance isn’t plugged in correctly, the electrical installation isn’t working,
there is a power failure,
• the lid of your appliance and the drum shutters aren’t closed firmly,
• the programme start command hasn’t been properly selected,
• the water supply has been cut off, the water inlet tap is closed,
• the water inlet filters are dirty (see “Care and cleaning ”).
The appliance fills but emp-
ties straight away:
• the drainage U-piece is fixed too low (see “Installation”).
The appliance doesn’t rinse
or doesn’t empty:
• the drain hose is blocked or bent,
• the drainage filter is obstructed (see “Care and cleaning ”),
• the out of balance detector has been activated: washing is unevenly distributed in
the drum,
• the “Drain” programme or “Night Cycle” or “Rinse hold” option have been selec-
ted,
• the height of the drainage U-piece is unsuitable.
The appliance doesn’t spin: • balance problem with the laundry load: add more laundry or manually adjust the
items in the drum.
You have found water around
the appliance:
• too much detergent has caused foam to overflow,
• the detergent is unsuitable for machine washing,
• the drainage U-piece isn’t attached correctly,
• the water inlet hose is leaking.
The washing results are not
satisfactory :
• the detergent is unsuitable for machine washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.
The appliance vibrates, is
noisy:
• all packaging have not been removed from the appliance (see “Installation”),
• the appliance isn’t level and is unbalanced (see “Installation”),
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small,
• the appliance is in running in period, noise will disappear with time.
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