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Malfunction Possible Cause / Solution
The machine fills then empties
immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage»
section.
The machine does not empty and/or
does not spin:
The drain hose is squashed or kinked.
(Red light of button flashes)
• Check the drain hose connection.
The drain pump is clogged. (Red light of button
flashes)
• Clean the drain pump.
The option Rinse Hold or Night Cycle has been
selected.
• Select the Drain or Spin programme
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
5
5
There is water on the floor:
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The inlet or drain hose is damaged.
• Replace it with a new one.
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
• Refit the cap on the emergency emptying hose
and place the latter back in its seat.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
• Check if you have selected the correct
temperature.
Excessive laundry load.
• Reduce the laundry load.
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