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Something Not Working
The machine will not start.
The machine is not filling with water.
The machine is discharging water at the
same time as filling.
The machine will not empty or spin.
The machine is leaking or overflowing.
The machine is vibrating or noisy.
The machine door will not open.
• Is the door closed properly?
• Have you pressed the Start button?
• Is the water tap turned on?
• Is the machine plugged in?
• Has the fuse blown? (Check the fuse in electrical plug and
on the household circuit board).
• Have you set the programme selector properly?
• Is the water tap turned on?
• Has your domestic water supply been cut off temporarily?
• Is the water inlet hose kinked or blocked?
• Is the filter inside the inlet hose blocked?
• Is the water pressure too low?
• Did you select a programme without drain and spin?
• Is the discharge hose kinked or constricted?
• Have any extensions to the outlet hose been done correctly?
(See Installation).
• Have you used too much detergent?
• Have you been using the detergent for automatic machines?
• Are both hoses correctly installed? (See Installation)
• Is the detergent compartment blocked?
• Did you wait approx. 1 minute after that the programme had
finished and has the indicator light for locked door gone out?
Read the chapter ”Maintenance” on door opening.
Never try to force the door open. Contact your local Service
Force Centre.
Fault Check
Spinning starts late or the machine
does not spin.
• The electronic unbalance detection system has cut in be-
cause the laundry is not evenly distributed in the drum.
The laundry is redistributed by reverse rotation of the drum.
This may happen several times before the unbalance disap-
pears and normal spinning can resume. If, after 10 minutes,
the laundry is still not evenly distributed in the drum, the
machine will not spin. In this case, redistribute the load
manually and select the spin programme.
The ”End” indicator light flashes:
1 flash = the machine does not fill
2 flashes = the machine will not drain
4 flashes = the door is opened
• Is the water tap turned on?
• Is the filter inside the inlet hose blocked?
• Is the discharge hose kinked or constricted?
• Is the door closed properly?
Before calling out an engineer, please check through the details below because some faults can be rectified easily
without the need to call out an engineer. If an engineer is called to resolve a problem listed below or to repair a fault
caused by incorrect installation or mis-use a charge will be made, even if the appliance is under guarantee.
• Is the end of the discharge hose too low down? (See
Installation)
• Is there a proper air gap between the end of the discharge
hose and the wall standpipe? (See Installation)
• Have you removed all three transit locking bolts?
• Has the machine been installed on a suitable surface and
levelled?
• Is the machine knocking against a wall?
• Is the machine standing firmly on all four feet?
• Is the load level/balanced?