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Something not working?
If a problem occurs, you can try to solve it yourself following the instructions below.
If you call out an engineer when one of the following problems occurs, or to repair
a fault due to incorrect use, the callout will be charged even if requested within the
guarantee period.
Problem Possible cause Solution
The drier is not
working
properly
• Mains plug disconnect-
ed
Plug in mains plug
• The START button has
not been depressed.
• Press START button
• No programme selected • Select programme
• Loading door open • Close loading door
• Fuse or residual current
circuit breaker in fuse
box (domestic installa-
tion) faulty
• Check fuse or residual
current circuit breaker.
Faults can be eliminat-
ed by an electrical engi-
neer
The drying results are
not satisfactory
• Wrong programme
selected
• Select another (time)
programme for the next
drying cycle
• Filter blocked • Clean filter
• Wrong filling quantity
• Observe recommended
filling quantity
• Laundry not sufficiently
dried
• Pre-dry laundry suffi-
ciently
• Deposit on the drum
inner surfaceor on the
drum ribs
• Clean drum inner sur-
face and drum ribs
The drying cycle
exceptionally takes a
long time
• Vented air transport dis-
rupted
• Straighten N- air vent-
ing hose and/or clean
air venting ducts
• Lint filter blocked • Clean lint filter
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