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The tumble dryer does not start
n
The door has not been closed.
n
The plug is not properly inserted in the power
socket.
n
There is no current at the socket
n
The main fuse or the fuse in the plug has blown.
n
A drying time or programme has not been
selected.
n
The water reservoir is full or not properly
inserted (the pilot light is on).
n
The START button has not been depressed.
Drying takes too long or laundry is not
dry enough.
n
The laundry has not been spun properly.
n
The filter and/or air condenser are clogged up.
n
The room temperature is too high.
n
The selected time or programme was not suitable
for the laundry
n
There is too much laundry inside the appliance.
n
The dryer is not correctly installed.
Something Not Working
Symptom Possible causes
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
If after the above checks, there is still a fault, call
your local Zanussi Service Force Centre.
Service & Spare Parts
If you require an engineer or wish to purchase spare
parts contact your local Zanussi Service Force
Centre by telephoning:
0870 5 929929
Your telephone call will be routed to the Service
Centre covering your post code area.
Further information can be found in the
accompanying customer care booklet and also in
your telephone directory under “Z”.
When you call the Service Force Centre please make
sure you give the model and serial number of the
appliance.
This information can be found on the rating plate
(see picture) or on the guarantee card.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown. Please note that proof of
purchase is required for any in-guarantee service
calls.
P0307
Mod. ...
Prod. No. ........
Ser. No. ............
Customer Care
For general enquiries concerning your Zanussi
appliance or for further information on Zanussi
products, please contact our Customer Care
Department by letter or telephone as follows:
Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel 08705 727727