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14
Mod. ..........
Prod. No. ...........
Ser. No. .........
Mod.
..........
Ser.
P0042
Something Not Working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out
an engineer. Before contacting your Local service Force Centre, please carry out the checks listed below.
Symptom
The machine does not start
Possible causes
■
The door has not been closed.
■
The plug is not properly inserted in the power socket.
■
There is no current at the socket
■
The main fuse has blown.
■
The selector dial is not correctly positioned and pulled out
■
No water is entering the machine (see: the machine does not fill)
The machine does not fill
■
Ensure the water tap is open and the water supply has not been disconnected
■
The filter in the inlet hose is blocked.
■
The inlet hose may be squashed or kinked.
■
The water pressure is too low
The machine fills then empties
immediately
■
The end of the drain hose is too low.
■
The end of the drain hose is submerged in water.
■
There is no vent in the end of the drain hose.
The machine does not empty and/or
does not spin
■
The drain hose may be squashed or kinked
■
The drain filter may be blocked
■
The drain hose extension is not correct. Follow the instructions for
connecting to the waste.
■
The drainage system pipes are blocked.
There is water on the floor
■
Too much detergent or unsuitable detergent has been used (creates too
much foam).
■
Check whether there are any leaks from the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see if
it is damp.
■
The drain hose may be damaged or not securely positioned.
■
The detergent dispenser drawer or recess is clogged.
■
The drainage system pipes are blocked.
The machine vibrates or is noisy
If after all these checks, the problem persists, contact
your local Service Force Centre, quoting the model and
serial number. This information can be found on the
rating plate (see picture).
Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls. In-guarantee
customers should ensure that the above checks have
been made as the engineer will make a charge if the
fault is not a mechanical or electrical breakdown.
■
The internal packing has not been removed.
■
The machine is in contact with the wall or furniture.
■
The machine is not level.
■
The washing load is badly distributed in the drum.
■
Maybe there is very little laundry in the drum.
■
The machine is overloaded