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PEACE OF MIND FOR TWELVE MONTHS
18
Standard guarantee conditions
We, Zanussi Limited undertake that if, within 12 months
of the date of the purchase, this Zanussi appliance or any
part thereof is proved to be defective by reason only of
faulty workmanship or materials, we will, at our option,
repair or replace the same FREE OF ANY CHARGE for
labour, materials or carriage on condition that:
■
The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
■
The appliance has been used for normal domestic
purposes only, and in accordance with the manufac-
turer’s instructions.
■
The appliance has not been serviced, maintained,
repaired, taken apart or tampered with, by any person
not authorised by us.
All service work under this guarantee must be undertak-
en by a Zanussi Service Force Centre.
Any appliance or defective part replaced shall become
the Company’s property.
This guarantee is in addition to your statutory and other
legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
■
Damage or calls resulting from transportation, improp-
er use or neglect, the replacement of any light bulbs
or removable parts of glass or plastic.
■
Costs incurred for calls to put right an appliance which
is improperly installed or calls to appliances outside
the United Kingdom.
■
Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
■
Products of Zanussi manufacture which are NOT
marketed by Zanussi Ltd.
European guarantee
If you should move to another country within Europe then
your guarantee moves with you to your new home sub-
ject to the following qualifications:
■
The guarantee starts from the date you first pur-
chased your product.
■
The guarantee is for the same period and to the
same extent for labour and parts as exists in the new
country of use for this brand or range of products.
■
The guarantee relates to you and cannot be trans-
ferred to another user.
■
Your new home is within the European Community
(EC) or European Free Trade Area.
■
The product is installed and used in accordance with
our instructions and is only used domestically, i.e. a
normal household.
■
The product is installed taking into account regula-
tions in your new country.
Before you move please contact your nearest Customer
Care Centre, listed below, to give them details of your
new home. They will then ensure that the local Service
Organisation is aware of your move and able to look after
you and your appliances.
France Senlis +33 (0)344 62 29 99
Germany Nurnberg +49 (0)911 323 2600
Italy Pordenone +39 (0)1678 47053
Sweden Stockholm +46 (0)8 738 79 50
UK Newbury +44 (0)1635 521313