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Avoid Service
Checklist
Before calling for service, review this list. It may save both time and expense. The list includes
common concerns that are not the result of defective workmanship or materials in this washer.
OCCURRENCE POSSIBLE CAUSE
SOLUTION
NOISE
"Clunking" or gear A certain amount of "clunkhlg" or gear This is normal.
sounds, sounds are normal in a heavy-duty
washer.
Rattling and clanking Foreign objects such as coins or safety Stop washer and check tub. If noise continues after
noise, pins may be in tub or pump. washer is restarted, objects may be in pump. (iall your
authorized servicer.
Belt buckles and metal fasteners are To prevent unnecessary noise and damage to tub,
hitting wash tub. fasten fasteners and turn items inside out.
Squealing sound or hot Washer is overloaded. Do not overload washer. Stop washer and reduce
rubber odor. load.
Thumping sound. Heavy wash loads may produce a This is usually normal. If sound continues, washer is
thumping sound, probably out of balance. Stop washer and redistribute
wash load.
Vibrating noise. Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling
legs. See INSTALLATIONINSTRUCTIONSfor details.
Shipping bolt and block have not been See INSTALLATION INSTRU(TIONS for removing
removed during insta%tion, shipping bolt and block.
OPERATING Wash load unevenly distributed in tub. Stop washer and rearrange wash load.
Washer does not start. Electricalpower cord maynot be plugged Make sure plug fits tightly in wall outlet.
in or connection may be loose.
Housefuseblown, drcuit breaker tripped, Resetcircuit breaker or replace fuse. Do not increase
or a power outage has occurred, fuse capacity. If problem is a circuit overload, have it
corrected by a qualified electrician. If problem is a
power outage, call local electric company.
Water supply faucets are not turned on. Turn on water supply faucets.
Cycle selector is not in correct position. Move indicator clockwise slightly. Pull out knob.
Motor is overheated. Washer motor wiil stop if it becomes overheated. It
will automatically restart after a cool down period of
up to 130minutes (if washer has not been manually
turned off).
Washer won't spin. Lid is not completely closed. Close lid completely.
Heavily soiled items. Wipe tub with a nonabrasive household cleanser, then
rinse. Shake or brush excessdirt and sand from items
before washing.
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