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■ Did you properly sort the load?
Sort dark clothes from whites and lights.
■ Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■ Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
■ Did you use powder detergent in a low-speed cycle?
Consider using liquid detergent.
■ Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent and chlorine bleach should be added to the
dispensers before starting the washer. Fabric softener should
be added before the rinse status light is lit.
■ Did you use QUICK WASH on a large load?
QUICK WASH is designed to wash only a few items for best
results.
Load is wrinkled
■ Did you unload the washer promptly?
Unload the washer as soon as it stops.
■ Did you use the right cycle for the load being washed?
Use the Delicate Casual cycle or another cycle with a low
spin speed to reduce wrinkling.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■ Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See “Installation Instructions.”
Load is tangled or twisted
■ Did you overload the washer?
See “Starting Your Washer” for maximum load size. Loads
should move freely during washing.
Gray whites, dingy colors
■ Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
■ Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
■ Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water. Water temperature should be at least 70°F (21°C) for
soap to dissolve and work properly.
Garment damage
■ Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing?
Mend rips and broken threads in seams before washing.
■ Did you overload the washer?
See “Starting Your Washer” for maximum load size.
■ Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Use your liquid
chlorine bleach dispenser. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer.
■ Did you follow the manufacturer’s care label instructions?
Cycle too long
■ Are you using a High Efficiency Detergent?
If using a regular sudsing detergent, the washer may be using
extra rinses to remove the suds, which will cause the cycle to
run longer. Use a High Efficiency detergent such as TIDE
®
HE,
which produces less suds.
Wash temperature is not what I picked
■ Are the hot and cold water inlet hoses reversed?
As washing progresses, the wash temperature will decrease
slightly for hot and warm washes. This is normal.
Water remaining in bottom of dispenser
■ Did the dispenser drain properly?
A small amount of water will be left in the dispenser. This is
normal.
LID INSTRUCTIONS
These instructions are found under the lid of your washer.
FOR BEST WASH PERFORMANCE USE A HIGH
EFFICIENCY / LOW SUDSING DETERGENT.