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TROUBLESHOOTING DRYER
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call...
In U.S.A. www.whirlpool.com/help - In Canada www.whirlpool.ca.
Dryer Operation
Dryer will not run
■ Has a household fuse blown, or has a circuit breaker
tripped? There may be 2 fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
■ Is the correct power supply available? Electric dryers
require 240 volt power supply. Check with a qualified
electrician.
■ Was a regular fuse used? Use a time-delay fuse.
■ Is the dryer door firmly closed?
■ Was the PUSH TO START dryer button firmly pressed?
No heat
■ Has a household fuse blown, or has a circuit breaker
tripped? The drum may be turning, but you may not have
heat. Electric dryers use 2 fuses or circuit breakers. Replace
the fuse or reset the circuit breaker. If a problem continues,
call an electrician.
■ For gas dryers, is the valve open on the supply line?
Unusual sounds
■ Has the dryer had a period of non-use? If the dryer hasn’t
been used for a while, there may be a thumping sound during
the first few minutes of operation.
■ Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer? Check the front and rear
edges of the drum for small objects. Clean out pockets before
laundering.
■ Is it a gas dryer? The gas valve clicking is a normal operating
sound.
■ Are the four legs installed, and is the dryer level front to
back and side to side? The dryer may vibrate if not properly
installed. See the Installation Instructions.
■ Is the clothing knotted, or balled up? When balled up, the
load will bounce, causing the dryer to vibrate. Separate the
load items and restart the dryer.
Timer does not noticeably advance
■ Is the dryer set to Timed or Air Dry?
The timer moves slowly and cont
inuously for the timed
setting.
■ Is the dryer set to Automatic Drying?
The timer moves only when the clothing is
mostly dry.
Dryer Results
Clothes are not drying satisfactorily, drying times are too long,
or load is too hot
■ Is the lint screen clogged with lint? Lint screen should be
cleaned before each load.
WARNING
Fire Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow these instructions can result in death
or re.
■ Is the exhaust vent or outside exhaust hood clogged with
lint, restricting air movement? Run the dryer for
5-10 minutes. Hold your hand under the outside exhaust hood
to check air movement. If you do not feel air movement, clean
exhaust system of lint or replace exhaust vent with heavy
metal or flexible metal vent. See the Installation Instructions.
■ Are fabric softener sheets blocking the grille? Use only one
fabric softener sheet, and use it only once.
■ Is the exhaust vent the correct length? Check that the
exhaust vent is not too long or has too many turns. Long
venting will increase drying times. See the Installation
Instructions.
■ Is the exhaust vent diameter the correct size? Use
4" (102 mm) diameter vent material.
■ Is the dryer located in a room with temperature below
45ºF (7ºC)? Pr
oper operation of dryer cycles requires
temperatures above 45ºF (7ºC).