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If you need service or assistance, we
suggest you follow these four steps:
1. Before calling for
assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If your dryer does not run:
l
Is the power supply cord plugged
into a live circuit with the proper volt-
age?
l
Is the door closed tightly?
l
Did you push the START Button?
l
Have you checked your home’s
main fuses or circuit breaker box?
If your dryer does not heat:
l
The AIR setting is without heat.
l
The last minutes of heat settings are
without heat.
l
Is the gas turned on? If not, turn the
Control Knob to OFF. Turn on gas.
Wait 5 minutes. Reset controls and
start.
l
An electric dryer uses a circuit
breaker or 2 fuses. If one fuse is
blown, the dryer may run, but not
heat.
If drying time seems long:
l
Is the lint screen clean?
l
See page 7 of this book and page 6
of your “Dryer Guide!’
2. If you need
assistance*. . .
Call Whirlpool COOL-LINER serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . . (800] 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultant can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
3. If you need service*...
Whirlpool has
a
nationwide
network of fran-
chised TECH-CARE@
Service Compa-
nies, TECH-CARE
service technicians are trained to
fulfill the product warranty and pro-
vide after-warranty service, any-
where in the United States. To locate
TECH-CARE service in your area, Call
our COOL-LINE service assistance
telephone number (see Step 2) or look
in your telephone directory Yellow
Pages under:
FAANCHISEDTtCH-C*Rt SWIVICE
SERYlCE COWPANIES
XII SERVICE co
123 Maple
999-9999
4. If you have a
problem*...
Call our COOL-LINE service as-
sistance telephone number (see Step
2) and talk with one of our Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
mation is needed in order to better re-
spond to your request for assistance.