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If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
It your washer does not fill:
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Is the power supply cord plugged into
a live circuit with the proper voltage?
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Are both water faucets open?
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Have you checked your home’s main
fuses or circuit breaker box?
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Are the water supply hoses kinked?
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Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
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Is the lid closed?
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Is the power supply cord plugged into
a live circuit with the proper voltage?
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Have you checked your home’s main
fuses or circuit breaker box?
If your washer stops during
a cycle:
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Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
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Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn’t:
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The washer may seem to be draining
during wash and rinse cycles.
l
Water can siphon out.
(See Installation Instructions.)
2. If you need assistance:..
Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
1-800-2531301
and talk with one of our trained consul-
tants. The consultant can instruct you
in how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
3.
If you need service’...
-iliz9
Whirlpool has a
wh%l
01
51 nationwide network
of authorized
sERvlcE Whirlpools” service
companies.
Whirlpool service technicians are trained
to fulfill the product warranty and provide
after-warranty service, anywhere in the
United States. To locate the authorized
Whirlpool service company in your area,
call our COOL-LINE@ service assistance
telephone number (see Step 2) or look in
your telephone directory Yellow Pages
under:
WHIRLPOOL APPLIANCES
AUTHORlZEOWHlRLPOOLSERVlCE
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