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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
vou in how to obtain
SatiSfCICtOrV OP-
Performance problems often re-
sult from little things you can find
and fix Yourself without tools of any
kind.
&ration from Your appliance or, if
service is necessary, recommend a
qualified service company in your
area.
IF YOUR WASHER DOES NOT FILL:
l
Is the power supply cord
plugged in?
l
Are both water faucets open?
. Are fuses blown or a circuit-
breaker tripped?
8 Are the water supply hoses
kInked
l
Is the Cycle Control Knob set and
pulled out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power supply cord
plugged in?
l IS
a fuse blown or circuit-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
l
Remember, the washer pauses
briefly at different times in
each cycle. These pauses are
normal.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
l
Make sure that the Cycle Control
Knob is pointing to a number in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
l
The washer may seem to be
draining during wash and rinse
cycles.
l
Water can siphon out. [See “ln-
stallation Instructions:‘)
2. If you need assistance*. . .
Call Whirlpool COOL-LINE’ serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . (800) 632-2243
Alaska 81 Hawaii (800) 253-1121
and talk with one of ourtrained Con-
sultants. The Consultant can instruct
3. If you need service*...
3
Whirlpool has
-TiEid 01
a nationwide net-
7 work of franchised
TECH-CARE’ Serv-
TEtW- CARE
ice Companies.
L FRANCWISED SERVICE
TECH-CARE serv-
ice technicians are trained to fulfill
the product warranty and provide
after-warranty service,anywhere in
the United States. To locate TECH-
CARE service in Your area, call our
COOL-LINE service assistance tele-
phone number (see Step 2) or look in
Your telephone directory Yellow
Pages under:
~PPLIINCES-HO”SEI1OLO.
ELECTRICAL APPLIANCES-
MAJOR- SERVICE & REPAIR
MAJOR- REPllRlNC & PARTS
OR
WHlRLPOOL APPLIANCIS
WtilRLPOOL RPPLIANCLS
FRANCHISED TECH-CARE StRYlCt
FR4HCHIStO TIM-CIIRL S~R”,C~
1. If you have a problem*...
Call our COOL-LINE service as-
sistance telephone number (see
Step 2) and talk with one of our Con-
sultants, or if You prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
‘If You must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This in-
formation is needed in order to bet-
ter respond to Your request for
assistance.
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