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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
and talk with one of our trained Con-
Performance problems often re-
sult from little things you can find
and fix yourself without tools of any
kind
IF YOUR WASHER DOES NOT FILL:
9 Is the power supply cord
plugged In?
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Are both water faucets open’
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Are fuses blown or clrcult-breaker
tripped?
. Are the wafer supply hoses
kInked
sultants. The Consultant can instruct
you In how to obtain satisfactory op-
eration from your appliance or, if
service
IS
necessary, recommend a
qualified service company in your
area
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Is the Cycle Control Knob set and
pulled out?
IF YOUR WASHER DOES NOT SPIN:
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Is the lid closed?
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Is the power supply cord
plugged In?
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Is a fuse blown or circuit-breaker
tripped?
IF YOUR WASHER STOPS DURING THE
PERMANENT PRESS CYCLE:
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Remember, the washer will stop for
about 2 minutes after the partial
drain during the cool-down period
in this cycle
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
l
Make sure that the Cycle Control
Knob IS pointing to a number In
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
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The washer may seem to be
draining during wash and rinse
cycles
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Water can siphon out (See ‘Ir-
stallation Instructions:‘)
2. If you need assistance*...
Call Whirlpool COOL-LINE serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan
. . . . . . . (800) 632-2243
Alaska & Hawaii (800) 253-1121
3. If you need service*. . .
Whirlpool has
a nationwide net-
work of franchised
TECH-CARE’ Serv-
ice Companies
FRANCHISED SERVICE
TECH-CARE serv-
ice techniclans are trained to fulfill
the producf warranty and provide
after-warranty service, anywhere in
the Unlted States To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele-
phone number (see Step 2) or look in
your telephone directory Yellow
Pages under
-4. If IOU ha\e a problem*...
Call our COOL-LINE service as-
sistance telephone number (see
Step 2) and talk with one of our Con-
sultants, or if You prefer, write to.
Mr. Robert F. Gunts, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor, MI 49022
.If you must call or write. please pro-
vide model number, serial number,
date of purchase, and a complete
description of the problem This in-
formation is needed in order to bet-
ter respond to your request for
assistance
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